Well made, easy to clean, with good - not great thermal qualities
I've only had this dispenser for a couple of weeks, but so far it seems very good. I use it to keep the coffee that I brew in the morning warm all day. It does a pretty good job. It does not have the thermal qualities of a Yeti, but it's better than the other thermal dispensers and carafes that I have tried. To help it keep the coffee warmer longer, it helps to fill it with hot water and then empty it before adding the hot coffee. I usually buy a similar dispenser from Walmart for about half the price, but the plastic pump part in the lid cracks within a year or two and then I'd have to buy another. This one has better pumping action than the Walmart one, but doesn't keep the coffee as hot. The Walmart has a glass inside and this one is steel. That being said, I still like it better the other ones I've tried. I hope the pump will last. If it is still going strong after a couple of years, I'll update my review. So far I would recommend it and don't think anyone would be disappointed with this product.Update 1-24-18Mine is still working well. I noticed that the advertising says it will keep liquid hot 24 hours. I'm wondering if this is a new improved version because my carafe only keeps my coffee hot about 4 hours. I make coffee at about 7:30 am and by noon it is only luke warm. If they did improve it with insulation similar the Yeti products, I would be willing to buy the new version. If anyone knows the answer to this, please post. If they did not improve it with better insulation, I would say the claim to keep liquids hot for 24 hours would be false advertising.Update 6-21-18After using this daily (about a year and 3 months) for our morning coffee, the pump started to get weak. It would take about 12 pumps ormore to fill a coffee cup. I replaced it with the same model and now it only takes 2 pumps to fill a coffee cup. I noticed the instructions state to fill it with hot water first before using it to keep your coffee hot for as long as possible.Update 7-15-18I am happy to say that they have improved the thermal qualities with this new model. After pouring hot coffee into this new model, the outside remains cool. On the old model the outside would be warm after filling putting hot liquid in it. My coffee now stays warm throughout the day. I would definitely recommend this product now.Update 9-5-19After using this new improve version for a little over a year, it stopped keeping the hot coffee warm. When I fill it with hot coffee at about 7 am, by about 10:30 am the coffee is only luke warm. Also I always fill it with hot water first while the coffee is being brewed so that the inside of the airpot is already warm. The only thing I can think of for it to lose it thermal qualities, is that somehow the inside seal got broken. Anyways, I liked the way it worked up until now, so I decided to buy a new one in hopes that it will work the way this one did for the first year. Just a little disappointed that it didn't last longer.Update 6-1-20The carafe I bought on 9-5-19 would keep the coffee hot all day until about 5 pm, but even then it would still be warm. On 5-11-20 it stopped keeping the coffee hot. By about 2 pm, it is already cold. This is the 3rd one that I have bought and they all have the same problem. They work great at keeping the coffee hot all day for several months and then all of a sudden the coffee is only luke warm by noon. What happens to these coffee pots that cause them to lose their thermal qualities?I emailed my concerns to the vendor and they immediately responded that they thought I had a lemon and sent me a replacement. The replacement works great, but I wonder for how long. The two previous ones on bought kept their thermal qualities for between 9 - 15 months and then lost it. I am very impressed with the customer service for this product and would recommend it. I just can't understand how it can lose its ability to keep liquids hot after being used for a period of time. Should you have a similar problem, don't hesitate to reach out to their customer service. They were super with me.