Great customer service
We bought this griddle for personal use. The size is perfect, size and dimension works well. I had a question and contacted customer service and a response came right away. I actually had a dialogue going for a few days and these guys are really helpful, I have confidence in this company. This unit heats up nicely in 10-15 minutes and the heat stays consistant. I seasoned it as per the instructions and scrape and oil lightly between uses. So far I have made fried rice, many vegetables, hot dogs and burgers with the buns heated up and bacon and eggs all on repeat. I am planning on sausage and peppers this weekend. I love the easy clean up. I highly recommend this company and this griddle.
✔ Verified Purchase
M
Masoud sulaiman
August 20, 2025
Good for sandwiches
✔ Verified Purchase
M
Mark E Lucas
September 12, 2024
One side just stopped working
This unit is 6 months old and (half) one side just stopped working, unable to find any support
✔ Verified Purchase
I
ItsyBitzy
January 25, 2024
Probably not for hamburger based fast-food restaurants
I used to manage a fast food Restaurant that sold ice cream and burgers for several years. So, my review comes from that experience. I think that there is a place for this countertop griddle. It probably does fine in certain Restaurant settings that need a smaller griddle for limited menu items. If you are doing high quantities of greasy foods like burgers, this is probably not the griddle for you, for several reasons. For starters, if you cannot use gas or propane in your setup, then you probably would want 240v because it will end up using less electricity in the long run and do a better job keeping up with demand. The other issue would be the size of the grease trap for collection from food and the water used during the cleaning process. It is pretty small and also is another indication that it is for someone who is not doing a lot of high volume of greasy foods. The hole used to drop the food and debris to the grease trap is also very small.This does really well in the outdoor patio/pavilion home setting for entertaining guests. I think that for home/personal use this is a great countertop griddle that you can get a lot of use out of and make food for several people all at once. I can also see where this would be useful for church and other social gatherings.Overall, I give it 4 stars because it works well and has its place, but also has some limitations.
✔ Verified Purchase
T
Take-a-little-time
November 30, 2023
Awesome Griddle—Works Fantastic—Great Design
I was pleased to see this CROSSON 16 "x16" Commercial Electric Countertop Griddle was offered for me to order. For starters, this griddle is HEAVY! I used to have a similar griddle that was slightly larger than the CROSSON, and it was about 25 lbs vs the 45 lbs this one weighs. The difference is the 0.4-inch thick iron plate cooking surface. This grill takes a bit to heat up, as most true commercial griddles do. However, the upside is that it holds the heat much better. I can get a steak house quality sear with it. Something I was only able to do with my previous griddle if the steaks were small and at room temperature. In fact, I got a quick crusty sear on two frozen 1/3 lb hamburger patties cooked simultaneously.The grease hole guides the drippings into the grease tray, but ensure the trough is firmly pushed in. All four legs are adjustable (without the need for tools), which helps you to get it leveled to what suits you the best. The temperature dial is pretty accurate. I used three different thermometers, and although they did not all come up with the same temperature, they were all within their margin of error. And very close to what I had the grill set to (about 450°F). There are ventilation slots along the sides, but the outside can still get pretty hot, especially when set at a high temperature. It has a heavy-duty cord that is plenty long. A very sturdy stainless steel griddle spatula with a wooden handle is included.Regarding seasoning, I followed the instructions and had excellent results using grape seed oil. It takes several hours to season, so plan accordingly. I seasoned it in our outdoor kitchen, where it will be used 95% of the time.Conclusion: I've only had it for about two weeks, but I have used it several times, and so far, I am completely satisfied. The grill has exceeded my expectations, which is my primary requirement for an item to receive a five-star review. It is labeled for commercial use but lacks an NSF sticker. That's not an issue if you're using it residentially. As usual, if something causes me to rethink my rating, I will come back and update this review. The price point is reasonable, considering it has a thick iron plate, and as of this review, it has a $30 off coupon that can be added. I am happy to recommend this griddle.
✔ Verified Purchase
D
Derek S Grubbs
March 05, 2024
I revewed this item with high ratings. quick working after 54 days!
So I had written a 5 star review of this item but it stopped cooking 54 days into the purchase. I will not be purchasing anymore Chinese made products from here on out. Nothing lasts!
✔ Verified Purchase
Griddles Cook More Delicious Food
“CROSSON” Commercial electric countertop griddle: This is a non-stick iron cooking plate with large cooking surface, comes with splash guards on both sides and back of the griddle, to protect users and surrounding area from hot grease and oil splatters, removable grease tray for easy cleaning, adjustable legs to provide stability on any surface. Uniform cooking surface except the outer edges around the perimeter, for moving cooked food to outer edges to keep warm when finish cooking.Griddles cook food with more flavor, the flat surface locks in flavor instead of letting them drip down. Griddles do a better job of heating the cooking surface evenly, and can cook food items faster than other traditional cooking methods. One of the challenges of cooking is maintaining consistency to help you cook efficiently, for super delicious food.Anything that you can cook in an iron skillet, can be cooked on a griddle. From fish, steaks, burgers, and vegetables to eggs, pancakes, the options are limitless. I have been using it regularly for some amazing meals. It works surprisingly well for me and my needs, it’s perfect. After each use, you should clean the griddle, and apply a light application of oil to help protect it from the elements. Failure to season a griddle, may cause food to stick to the griddle, and food may taste bad if the griddle was not cleaned before use.This griddle is well made, solid construction, even heat distribution, convenient, and functional, to help you to quickly, and easily cook tasty, super delicious food like a pro. Bon appetit.
✔ Verified Purchase
