Good enough to gift one & buy two
I read a lot of negative reviews and can only guess that either people are thick, don't read well, or got a rare lemon.I bought a mug last year and liked it enough to buy another one as a present for a friend. I just bought a second one for myself because the lid broke (nothing to do with quality), as you'll see, lids are important.Here's a few things to know about lids:1. I see a lot of reviews saying they leak while drinking. My first one fit more loosely than the new one, and it never leaked. Maybe I'm lucky and never get a faulty one.2. I've never come close to being "scalded" as a couple reviewers noted while drinking without the lid on; however, I usually use the lid because...3. The lid keeps the coffee hot (yes, "hot" not warm!)Speaking of heat, the description states clearly that these mugs are not designed to, nor will they, heat cold beverages. I can say with absolute certainty that yes they will (with the lid on)! I've put a full cup of cold coffee on the warmer and come back to a cup of HOT coffee. Mind you, it takes a while, I'd say between roughly an hour, but it does heat it fully.Two other discrepancies from negative reviews include never seeing the bottom "sweat" while sitting on the warming element, and never not having the cup and contacts meet up as long as I make sure to set it on properly. I also saw someone who apparently thinks either the warmer will work without being plugged in or the mug has a rechargeable battery in it keeping their drink warm, which is just plain silly.The description says to hand wash and not immerse in water. I followed that advice, so I can't say if not following it could have led to other issues people have had. Feet to the fire, I'd guess that it could.I wish it were a bit larger, but I still like it a lot and won't hesitate to recommend it or buy as gifts again.DISCLAIMER: This is my honest review. I have not been threatened, nor have I received any cash payment or products, as an incentive for writing it (but if the company wanted to offer something I wouldn't refuse!!! 😂).