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Richard T
November 13, 2023
Great pot treated very roughly. Can I buy a replacement pot.
1/21/2026 The handle is coming off the pot. My fault. This is a product I really like. I use it multiple times a day. Can I buy a new pot for a reasonable price?I have only had it a few days so cannot comment on longevity. But its build quality looks good, and the electronics work easily and correctly right out of the box. I did not buy the cheapest listed on Amazon, but this is not far from it.Beautiful packing... My first thought was I would give this as a gift. Glossy black box, high quality glossy inserts and guide (although it is obvious that English is not a first language it is understandable.)So, on to the machine. It has the same high quality and elegant appearance as its box and packing. Controls are very easy to understand and use. By the time my coffee is ground the water is ready.The temperature hold is very helpful. I used to have to stand over the stove and watch water boil. Now it is set and forget. If I walk away, or during the pour itself, the temperature is maintained without boiling over.Oh, it did not have a that horrible lip on top that traps water. I have seen only a very little water in the bottom of the pot after draining.I did check the water temperature with my lab thermometer, and it was within one degree on the boil and on the hold.So, good quality, good performance and great looks. I will give one to my son for Christmas.Now it's just a question of how long it will last.Total time from grind to finish was 11 minutes. that included preheating the pour over pot and the cup with hot tap water.
✔ Verified Purchase
Overall a very nice product
Keep up the good work in producing this wonderful kettle. This was my first electric kettle and its still going strong after 6 months. I use it multiple times daily and its a pleasure to use. The main functions I need to access are easy and require no more than 2 button presses. Turn on, press hold to raise temp and hold, and finally long press to turn off. It heats up very quickly. interior is quality steel, so I don't need to worry about anything leeching into my water. and it looks great.
✔ Verified Purchase
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T. McDaniel
October 08, 2025
adorable and functional
i was hesitant to buy this, my first electric kettle, because I wanted it to work for my pour over coffee and tea needs. It was a small learning curve, but once you know how to use it, using it is so easy.It is beautiful and because it sits on the counter all the time, that is a good thing. It heats up fast, has a great "hold temp" option. I love it so much.I vary the heat to temp often and that is simple to do.I would highly recommend, just note the capacity. I use this for myself, but if I needed it for more than just me it doesn't hold enough water and you'll need to heat up a few kettle fulls of water for others.
✔ Verified Purchase
Absolutely in love with this
I was in the market to replace my electric water kettle as I had it for a few years and it was starting to show signs of wear. One feature that I loved about my old one and would not budge on the new one was the ability to manually select the temperature I wanted to heat the water too. I use different temperatures for teas, French press coffee, etc, so that was a must for me. This product gave me that option, it looks great and there’s some great quality of life features.Not only are you able to select the temperature you need, but there’s also the option to “hold” the temperature once it’s done heating. (So you can start heating the water, step away and do something and once it’s done, kettle will keep your water at the temperature you heated it without worrying about it cooling down and needing to reheat it). You can also silence the beeps as well if you desire.I’d say the only downside of this kettle for me is the amount of water you’re able to heat. Not necessarily a big deal, but I didn’t enjoy having the ability to heat more water at once. My old one was 1.7 L and this one is .7 L if I’m not mistaken. Again, not a big deal to me personally, just something I thought I’d point out.Overall extremely satisfied with this purchase.
✔ Verified Purchase
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Vanessa
September 29, 2025
Weird Temperature Fluctuations and Shut Off (Updated)
UPDATE: I wanted to take the time to update based on customer service. Within 24 hours of my review below I was contacted by the seller and was offered a replacement unit, which I accepted. I received it today and have done my initial boil and first brew (205°). The replacement is working as expected. I updated to 4 stars (from my original 1 star), strictly due to customer service I received. I want to wait to see in a few months how the unit is working before giving any additional information, but the first two uses it is working as expected with no temperature fluctuations and I could hear doing the 205° heat that it was adjusting the temperature as I would expect while coming to temperature. Thank you to the seller for your willingness to correct this, as I said in my original review I do truly love this kettle. Good customer service can make all the difference in a situation like this.I want to love this kettle so much - and in the beginning, I did. So much so that I convinced two other people to buy it. Fast forward six-ish months, I don’t know if I got a faulty one but it acts like the temperature control/measurement is shot. Sorry, I don’t know the mechanics of an electric kettle but that’s the best I can describe it. When I first got it, the temperature would go up in normal increments exactly as I would expect. A couple of months ago something weird started happening. The temperature (as registered on the base) would start fluctuating all over the place. Just now I’m waiting for my water boil and the temperature shows around 200°, then drops to 145°, then back up again. Then all the sudden it just shuts off, and then turns back on again. Sometimes it just doesn’t want to start working at all. For the price of this kettle, I just expected better and I’m kind of sad this has happened and I’m going to have to spend a decent amount of money to get a replacement. Like I said, I LOVED this when I got it and was so excited - but now just over six months later and it’s acting this way? Too much to pay for it to malfunction like this so quickly. Glancing at some other reviews, it looks like I’m not the only one having this problem. Spend your $70 on something else. I have posted a video, and this isn’t the worst just what I was able to capture. I use this kettle for brewing tea, and I can’t trust that it’s brewing at the proper temperature now.
✔ Verified Purchase
