U
USFormanite
June 24, 2020
Update: Item came in broken but wonderful customer service
UPDATE: The customer service from the seller contacted me very promptly and offered me a replacement. I needed a pan so I had already purchased one from a local store but they sent me one anyway free of cost as a good gesture. This one is definitely much better than the on I purchased from the local store which was pretty much the same price. The new pan came in a very secure packaging - Box wrapped in bubble wrap and in another box. Pan was in-tact and is very good, It is heavy and works well. Very good heat distribution. I believe the first one a victim of poor handling during shipment. But kudos to their customer service to take a quick action and satisfy their customer.The pan itself looks good and heavy but pan's handle came in broken. It is still attached to the pan with a screw but the plastic part in between the handle and the metal is broken into pieces due to which pan is very wobbly. All the broken plastic pieces were in the bag in which the pan was packaged. The box is not damaged though. See attached pictures. Doesn't look like it was damaged during shipping as the box was not damaged. Pan was packaged in a small box which was then packaged in a larger box and both boxes were in-tact. I don't know if it is poor design or poor material (plastic) that attaches the handle to the pan. Or it could be a damaged piece from the factory and was packaged as is. A pity since the pan itself looks sturdy. Unfortunately have to return.
✔ Verified Purchase
A
Amazon Customer
October 28, 2025
works very cool
Very nice product , value for the money works very well cooking capacity
✔ Verified Purchase
Great to heat tortillas on an electric stove
I have an electric stove in my new house and can't flip tortillas on the gas burners anymore. This is the best thing for that. I am sure its great for creps too. But, as a mexican, I needed my tortillas. I flip 3-4 at a time on this thing. Its perfect.
✔ Verified Purchase
J
Jeffb1020
December 18, 2025
Godd quality pan, handle not so much
Pan is great, handle is not quite the quality I had hoped for so I returned it and purchased Hexclad. Price is great!
✔ Verified Purchase
J
Joseph T
December 17, 2023
Raclette and eggs
I planned to buy a raclette grill, but we didn’t have space for it in our kitchen, especially considering we would use it like once a month. This shallow pan was a good middle ground for melting raclette cheese. I also use it to make omelette since it fits 5 eggs without overflowing and the low sides make it easier to flip.Good quality, easy to clean.
✔ Verified Purchase
N
Nexcion153
September 04, 2021
This was fantastic for my giant tortillas
So I make huge burritos and this was absolutely great for heating up my giant tortillas. I love this pan so much, it heats up quickly, and the heat distribution is even. I’m also able to cook four regular sized corn tortillas at a time on this “comal” I love it. Best purchase I’ve made for cooking in a while, I use it everyday. Also, it’s easy to clean, nothing has gotten stuck to it, burnt residue washes away so quickly and it always looks brand new. I can’t recommend this pan enough, at least for tortillas. I’m not sure how it would work on other things, but I only use this for tortillas.
✔ Verified Purchase
Doesn’t Get Very Hot
I wanted to love this so much! It looks really cool and it is light and seems durable. The issue I ran into is that I couldn’t get it really hot. I wanted it to make flatbreads with a browned crust and I couldn’t get the pan hot enough (with oil in it) to get a nice browned crust. Bummer. It seemed perfect.
✔ Verified Purchase
