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Carlos Manuel
February 02, 2026
Excellent quality, as expected from Zulay Kitchen
I’ve used several products from Zulay Kitchen, and this milk frother lives up to the brand’s quality. It’s powerful, fast, and very easy to use. It froths milk quickly and smoothly for coffee, lattes, cappuccinos, and even matcha.The frother feels well made and durable, and I like that it comes with Duracell batteries included, so it’s ready to use right away. Cleaning is simple and only takes a few seconds.Based on my experience with this and other Zulay products, the quality is consistently excellent. This is a reliable and efficient frother, and I’m very happy with it. I would definitely recommend it.
✔ Verified Purchase
Amazing product, and even more AMAZING Customer Care Team!
I don't normally write reviews, however I can't not mention the ABSOLUTELY AMAZING Customer Care experience I had with these folks.But first, In review of the product itself, which is the 'Executive Series Black Milk Frother with Black Holster Stand'. This is my first 'frother' purchase, and I must say I was skeptical at best to try it, but I opted to purchase it anyway because of all the great things the company stands for. I figured, how good could it really work?! Well, as a matter of fact, it worked quite wonderfully! Within just a few seconds / pulses of the frother, you have beautifully frothed contents. It is simple to operate, with one hand, and just the simple push of a button. (I imagine I could even make whipped cream without dragging out a stand mixer.) The batteries, (2 AA - not included), were simple to load. And, there is a battery pull ribbon so you can also remove them easier, if you utilize the pull ribbon and thread it between the batteries. This device quickly became part of my weekend coffee routine, and I also purchased a lesser model to bring to work. (This 'Executive' one, has a holster stand, which looks nicer, and seemed to cradle the frother, instead of hooking it into the holder.)I was so happy with the frother, I was sad that one day it seemed to not be working quite as well. I thought .. hmm, maybe the batteries need to be changed? I changed the batteries, and was still experiencing it not really working. (I would press the button, but it didn't start frothing right away, and then seemed less powerful in a way when it did start. But, it did still froth.) After a second day of experiencing the same thing, I reached out to Zulay. They are gracious enough to have ALL of their contact information printed directly on their box, underneath all of the beautiful information about the company, and where / how it began. It was on a weekend, so I chose to send an email describing what I was experiencing, and asking their advice. Based off most recent attempts at Customer 'Service' with other companies, I didn't really expect to hear back. Not only DID I hear back, but I received an email from a human, not just a system-generated response with canned information. They expressed their concern for my item not working, and assured me they would make it right if given the opportunity. They wanted to confirm my order, to make sure they had the same model in stock. Within hours, they sent me a link to replace my item, and would ship it directly to me, no questions asked. No need to return the inoperable item, no need to do anything but literally click the button and wait for it to arrive.My replacement arrived, and it was the exact model I purchased. It was brand new, wrapped in package .. not some refurbished item. And, much to my shock and appreciation that almost NO ONE does this anymore, there was a hand written card included in the package thanking me for giving their family run business a shot. Well, I thank YOU for sharing YOUR family with us, and for making me feel a little like a piece of yours!I would highly recommend this product, and would certainly purchase it, or others, in the future. I would certainly also be comfortable gifting this item.Enjoy!
✔ Verified Purchase
Great performance and smart color matching
This Zulay handheld milk frother works exactly as expected—powerful, fast, and easy to clean. It froths both dairy and non-dairy milk well and is sturdy for a handheld tool.What really stands out is the color selection. Zulay clearly paid attention to popular appliances like Keurig and offers neutral tones that coordinate well instead of clashing. Mine blends seamlessly with my Keurig setup, which makes a difference if you keep your coffee station visible.Overall: solid performance, thoughtful design choices, and good attention to aesthetics. Would repurchase and recommend.
✔ Verified Purchase
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TonyF (Papaw)
January 30, 2026
Powerful but not very durable
Well it worked great for about a month then it just stopped working. We used it to stir our coffee and drinks, nothing real strenuous.Update: I had to increase there stars to be fair, as other reviews stated they do have great customer service. Even though I am able to return this one because I have had it less then 30 days. When i called, they offered me a full replacement or an upgraded one at a discounted price. Discount was the full price on the one that broke. So I got an upgraded replacement rechargeable deluxe -19 dollars.
✔ Verified Purchase
